At W marguerite Jewellery store,  We are aiming at selling appealing jewellery. On rare occasion, if  isn’t 100% right,  send it back. We will be more than happy to give you a full refund on refundable  pieces  or an exchange when it applies  (This excludes items made or ordered specifically to your requirements, personalised items).  

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Just make sure that the item is in its original packaging and accompanied by proof of purchase (receipt or despatch invoice) and return the unworn item to us within 28 days  

 

For hygiene  reasons some jewellery are non refundable. Hygiene reasons encompass practices that prevent the spread of disease and maintain personal well-being of our customers 

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Please carefully fill out the returns label and tick whether you’d prefer a refund or an exchange.​. We will reimbursed all payments received from you.

We may make a deduction from the reimbursement for any ‘diminished value’  e.g. worn items

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. If you have any queries or doubt please contact us using contact form